RETURNS (ORDERS)

At SunnyCBD.com, we value your satisfaction and strive to provide top-quality CBD products and exceptional customer service. If you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind. Please review the following guidelines:

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Eligibility for Returns:
Only products purchased directly from SunnyCBD.com are eligible for return.
Products must be unused, unopened, and in their original packaging to qualify for a return.

Timeframe for Returns:
Returns must be initiated within 30 days of the purchase date.

Refund Process:
Upon receipt and inspection of the returned item(s), a refund will be issued to the original method of payment. Shipping and handling charges are non-refundable, except in cases of product defects or errors on our part.


How to Initiate a Return:
To initiate a return, please contact our customer service team at contact@sunnycbd.com with your order number and reason for return.
Our customer service team will provide you with a return authorization and instructions on how to proceed.

Exchanges:
We do not offer direct exchanges. If you would like a different product, please initiate a return for the unwanted item(s) and place a new order for the desired product(s).

Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund.

Non-Returnable Items:
Certain items, such as gift cards, are non-returnable and non-refundable.

Policy Updates:
SunnyCBD.com reserves the right to update or modify this return policy at any time without prior notice. By making a purchase from SunnyCBD.com, you agree to comply with the terms and conditions outlined in this return policy. If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. Thank you for choosing SunnyCBD.com.